BUYING A WEDDING DRESS ONLINE
When you buy a wedding dress online from an Australian company you are protected by legislation which means you can get a refund within a reasonable time frame if you are not satisfied with your purchase.
If you purchase from overseas there are limited or no such protections. The cost of freighting an item back from Australia is also prohibitive for a private consumer.
There are also various standards of quality when purchasing a garment from overseas. It is not unusual for items to be advertised as being available in Standard quality and Better quality and the variation in quality even within an individual standard can, if you are lucky, range from excellent to absolutely atrocious.
The Net is full of blogs about Online Horror Stories and the majority appear to be from people who have purchased from China.
To stay competitive most Australian companies source goods manufactured in China. We do this also but we demand a very high standard and we are still buying well enough, so that, even with the associated high Australian costs of business to promote and sell product we are able to sell a very good product at wholesale pricing.
Very importantly as well, all our wedding dresses are made to measure NOT the closest US size and you then pay for final alterations within Australia which can increase the final dress price dramatically.
When you purchase from us online do not be put off with all the measurements. When you place an order online with us we will call you as many times as is needed and spend as much time as you need on the phone to ensure you get a correctly fitting gown.
It is important to note that even when ordering a made to measure dress that minor alterations may still be required if you wish your dress to 'fit like a glove' as they say. In the 8-10 weeks it takes to get a dress made your weight and even your body shape can fluctuate a little. Also different materials may sit or lay a little differently to your expectations depending on your body shape.
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